தமிழ்
தமிழ் மொழிபெயர்ப்பு விரைவில் வரும். இந்த கோப்பு தமிழ் உள்ளூர்மயமாக்கலுக்கான இடப்பிடியாகும்.
Scope and applicability
This policy applies to all visitors, registered users, applicants, and partners who access NavDhan websites, mobile applications, APIs, or services. By using our services, you agree to the practices described in this policy.
Data we collect
- Identity and contact dataName, email, phone number, PAN, Aadhaar (voluntary and regulated), and business address.
- Business dataGSTIN, business type, years in operation, turnover, and bank statements.
- Device and usage dataIP address, browser type, operating system, and pages visited.
- Communication dataEmails, chat logs, and call recordings made for quality and compliance.
Sources of data
- Directly from youInformation entered in application forms or shared with our team.
- From third partiesCredit bureaus, GST platforms, bank statement providers, and publicly available sources with your consent.
- AutomaticallyCookies and analytics tools when you browse our website.
Purpose and legal basis
- Loan matchingTo assess eligibility and present offers from partner lenders.
- VerificationTo verify identity, business existence, and financial standing.
- CommunicationTo share application status, offers, and support responses.
- ComplianceTo meet legal, regulatory, and audit requirements.
Retention and security
We retain personal information only as long as needed for the purposes above or as required by law, typically up to five years after the end of our relationship. We use encryption, access controls, and regular security reviews to protect your data.
Your rights
- AccessRequest a copy of the data we hold about you.
- CorrectionRequest correction of inaccurate or incomplete data.
- DeletionRequest deletion subject to legal retention requirements.
- Withdraw consentYou can withdraw consent for optional data processing at any time.
Grievance officer and contact
NavDhan Support
Grievance / Data Protection Officer
156, Tarvakere, BTM Layout 1st Stage, Bengaluru, Karnataka
Updates to this policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last Updated" date. We encourage you to review it periodically.